This is the part that causes the iPhone Duo screen to break

The main new product from Apple during its annual presentation last September was the iPhone Duo , its first foldable smartphone, which in its first weeks on sale has caused a sensation. However, lately images have gone viral of users reporting how their screens break in half.

Since all the reports pointed to the same cause, experts were quick to study the breakage pattern , with iFixit being the one that found the possible culprit behind the iPhone Duo's screens splitting. Through X-rays and simulations , they found that the explanation lay in the hinge used as reinforcement to keep the central area of the device stable when the screen is extended.

However, everything indicates that when the screen itself folds, this same mechanism generates excessive stress on the panel and the connections , thus causing the error that has gone viral. For now, the number of iPhone Duo devices that may be affected by this error is unknown, so it is not considered something widespread.

“We are aware of an issue affecting the inner display on a small number of iPhone Duo units. If users experience problems with their iPhone Duo screen, they should contact AppleCare to obtain a replacement,” Apple said in late October.

Quality inspection and late pickup date for the iPhone Duo

Jiemian News, a Chinese media outlet, has published a report echoed by GSM Arena, which presents the testimony of an anonymous worker alleging that Apple deliberately lowered its quality inspection standards in order to reduce time and make it in time for the manufacturing and distribution of all units ahead of the Christmas season.

However, for now Apple does not plan to deliver more iPhone Duo handsets in the short term and, in fact, those who access its website and try to purchase one can see how the company sets the estimated pickup date for, at the earliest, January 25, 2027 .